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Becoming Becoming

Account Issues

Can’t get in, or something about your account looks off? Start here.

I Didn’t Get the Email

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Whether it’s a magic link or a confirmation email, the fix is usually the same:

  1. Check your spam or promotions folder. Our emails sometimes land there.
  2. Confirm the address. A typo in your email means the link went somewhere else. Try again with the correct address.
  3. Give it a minute, then resend. Delivery can lag. Request a new link from the sign-in screen — each new one replaces the last.

Password Reset

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Forgot your password? On the sign-in screen, choose Forgot password, enter your email, and we’ll send a reset link. Open it and set a new password. If it doesn’t arrive, follow the steps above.

Already signed in? You don’t need the email. Open Settings → Account and change your password there — you’ll enter your current one, then the new one. For your security, your other sessions are signed out afterwards.

If you signed up with Google or Apple, there’s no password to change: those credentials belong to the provider, and Becoming will tell you so rather than letting you set one.

Email Not Confirmed

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New accounts confirm their email before some features unlock. If you’re stuck, open the confirmation email and click the link. Lost it? Trigger a new one from the sign-in screen, or sign in and follow the prompt to resend.

Google Sign-In

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If Continue with Google doesn’t work:

  • Make sure you’re signed in to the right Google account in your browser.
  • Allow the pop-up if your browser blocked it.
  • If you first signed up with email and password, sign in that way instead — the account is the same as long as the email matches.

Changing Your Email

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You can update your email in Settings → Account. You’ll need your current password. Becoming then emails a confirmation link to the new address, and the change only takes effect once you click it — your old address stays active until then. This isn’t available if you signed in with Google. Keep your email accurate — magic links and the daily email go there.

Apple Sign-In

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If you created your account with Sign in with Apple in the iPhone app, the web app has no Apple button — so signing in there takes one extra step:

  1. On the sign-in screen, choose the email me a sign-in link option.
  2. Enter the address on your account and open the link we send.

If you used Apple’s Hide My Email, the address on your account is the relay address Apple made (something@privaterelay.appleid.com), not your personal one. That’s where the sign-in link goes, and Apple forwards it to you. Trying to sign in with a password won’t work either — Apple manages your credentials, so there isn’t one to reset.

Wrong Time Zone

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Your daily email and your Practice reminders are sent in your time zone, so a wrong one means they arrive at odd hours. Set it in Settings → Account → Preferences, next to your language.

Wrong Language

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Becoming shows in your chosen language. To switch, open Settings → Account and update your language. The app and your emails follow that setting.

Next Steps

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