Delete Your Account

You can delete your Becoming account yourself, at any time, without asking us first. This page explains what to settle before you do it, how to do it, how to ask us to do it if you can’t reach the app, exactly what deletion removes, and the few things we keep.

Before You Delete

Deletion takes effect the moment you confirm it, and it can’t be walked back. Three things it will not do for you — each one costs money or loses something if you skip it.

Cancel an App Store or Google Play subscription

If you subscribed inside the iPhone or Android app, Apple or Google owns that subscription. We can read it, but we can’t change or cancel it, and deleting your Becoming account does nothing to it — it keeps renewing, and you keep being charged for an account that no longer exists. Cancel it yourself first:

iPhone or iPad — open Settings, tap your name at the top, tap Subscriptions, choose Becoming, then tap Cancel Subscription. Apple’s own instructions: If you want to cancel a subscription from Apple.
Android — open the Play Store, tap your profile icon in the top right, tap Payments and subscriptions, then Subscriptions, choose Becoming, then tap Cancel subscription. Google’s own instructions: Cancel, pause, or change a subscription on Google Play.

A subscription can only be cancelled where it was bought. Our billing portal will tell you the same thing if you try it there.

Deleting ends a paid web plan immediately

If you subscribed on the web, deleting your account cancels your Stripe subscription right then — not at the end of the period you already paid for. There is no refund and no credit for the days you don’t use. Delete on the second day of a monthly cycle and the remaining days go with the account.

So if what you want is to stop paying, cancel instead of deleting. Cancelling keeps your access until the end of the current billing period and leaves your library where it is — see Manage Subscription. You can delete the account afterwards, once the time you paid for has run out.

Turn off anything forwarding to your import address

If you claimed an email import address — your-handle@in.usebecoming.com — and pointed Kindle, a newsletter, or a forwarding rule at it, turn that off before you delete. The address stops working the moment the account is gone, and mail sent to it is discarded without a bounce telling you so.

The handle is not held in reserve for you either. Once your account is deleted, your-handle is free for the next person to claim, and anything still being forwarded there could end up in someone else’s account. Unsubscribe newsletters at the source, and remove the address from Kindle’s approved sender list.

Delete From the Mobile App

If you still have Becoming on your phone, this is the fastest route. It takes about fifteen seconds and nobody has to approve it.

Open Becoming and go to Settings.
Scroll to the bottom of the screen.
Tap Delete account.
Read the confirmation, then tap Delete account again.

The app signs you out as soon as the account is gone.

Delete From the Web App

The same option lives in the web app, so you don’t need a phone to use it — and it stays available even if your plan has lapsed.

Sign in, then open app.usebecoming.com/settings?tab=account — that’s Settings → Account.
Scroll to the bottom, to Danger Zone.
Click Delete Account, then confirm in the dialog that appears.

If you’ve uninstalled Becoming, can’t get into your account, or would simply rather we did it, email us and we’ll delete the account for you. You don’t need an account, an app, or a subscription to make this request.

Write to hello@usebecoming.com from the email address on the account, and say that you want the account deleted. We handle these by hand: we’ll reply to confirm it’s really you, delete the account, and write back when it’s done — within 30 days at the latest, and usually far sooner.

If you can no longer receive mail at that address, write from any address and tell us which account you mean. We’ll ask for something else that proves it’s yours before we delete anything, because a deletion we can’t undo is not something to get wrong.

What Deletion Removes

Deleting your account destroys the account record and everything attached to it, in one operation. That includes:

Your account itself — name, email address, password, language and timezone, and your sign-in history.
Every session and credential — refresh tokens, magic-link tokens, push-notification tokens for your devices, and any MCP access you granted, along with its audit log.
Your library — the sources you added, your highlights, your notes, your tags, and your import history.
Files you uploaded — photos and PDFs you imported from, including the stored image bytes.
Everything Becoming made for you — Themes, Practices, reflections, Daily Reviews, suggestions, and the emails scheduled from them.
Your connected integrations — and the credentials or tokens behind them, such as Kindle, Readwise, or a connected email inbox.
Your subscription record — and your AI credit history.

This happens immediately, in a single database transaction, at the moment you confirm. There is no queue and no waiting period. Uploaded files are erased in a background job that runs within minutes of the account going.

What We Keep, and Why

We’d rather tell you this plainly than let you assume something neater than the truth.

Billing records held by our payment providers. If you paid us, Stripe keeps its own record of the customer and the payments — invoices, charges, refunds — and a purchase made through the App Store or Google Play stays on record with the store and with the service that reports store purchases to us. Cancelling a subscription does not erase any of that, and we’re required to keep records of what we were paid for tax and accounting purposes. We have never held your card number; the payment provider handles the card and we never see it.

The shared catalog. Becoming stores the text of a highlighted passage once and links readers to it, rather than keeping a separate copy per person. When your account is deleted, your link to a passage is destroyed, along with your notes, your tags, and every other personal record around it. The passage text itself and the book or article metadata remain in the shared catalog, no longer connected to you or to any record that you were here.

Usage and error diagnostics. Product analytics events, crash reports and server logs identify an account by a numeric account id, alongside things like your plan and your language — never your name, your email address, your location, or anything you highlighted. Those records are not retracted when the account is deleted, and the deletion itself is recorded as one more event.

Session recordings. So we can find bugs and see where the product confuses people, the web app can record a session: the movement of your pointer and the shape of the pages you passed through. Text is masked, so your highlights, notes and book titles are not readable in a recording, and the photos you import are never captured — though some images, such as book covers, can still appear. These recordings are held by our analytics and error-reporting providers on their own schedule, and deleting your account does not reach into them.

Backups. The database is backed up automatically, so a backup taken before you deleted your account still holds your data until it ages out. That window is days rather than months, and our hosting provider sets it, not us. We don’t use backups to bring deleted accounts back.

Emails we already sent you. Anything already delivered to your inbox is in your inbox, and we can’t reach into it.

Deletion Cannot Be Undone

Your highlights, notes, Themes, Practices and reflections are gone, and signing up again with the same email address gives you a new, empty account.

Questions

If anything on this page is unclear, or you want to delete some of your data without closing the account, write to hello@usebecoming.com and a person will answer.

How we handle your information generally is described in our Privacy Policy.